I love that this chair is so comfortable at the same time as offering great support. It is one of the few chairs I tried that gives you a fully upright sitting position with an adjustable cushion for lumbar support. I absolutely love it! My only complaint is with the arm rests which are not comfortable as they do not turn inward to support your arms when you are using a keyboard. They can be lowered out of the way completely, but then who needs them? I will probably end up covering them with padding so that they don't bother me and are more useful.
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