The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

What a chair! Very nicely labeled parts, directions and above all the quality of the materials and the entire chair. This should be one of the top selling chairs anywhere it is sold. All the features that I needed are in it, and I can sit comfortably and work or game in it for hours, without a doubt.

I spend the most time in this chair. I wouldn't hesitate to recommend it to my family and friends.