I went with DXRacer chairs because of their reputation for great customer support and the comfort of the chair. When an issue came up that wasn’t covered by the warranty, they quickly responded and helped me out, which just reinforced why I chose them in the first place.

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.

Impressed by the chair's quality. Above all I want to mention how nice the design is. I was doubting wether or not it would be worth it to get a design, as there's quite a premium on top of the base price, but a particular one stood out to me. Having purchased it, I do not regret a single cent. It's extremely well executed. I am really impressed by the effort that went into this. I am impressed by the quality of every part of the chair. It is a joy to use, it feels incredibly sturdy and comfortable, and with the amazing design. I think this chair is worth every cent that is asked. My only complaint is that the delivery service is impossible to deal with, as always.