The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Chair feels very sturdy and is very helpful for my posture. Construction was straightforward and the instructions were easy to follow. Glad I have a Secret Lab quality chair without paying Secret Lab prices.

I bought one a few years ago and used it every day and after 3-4 years it needed replacement and I am so happy so far with this chair. Money well spent so far.