The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

The chair itself is decently comfortable, and I was initially satisfied. The chair itself is for my son who is 6'1" and he loves how the chair fits him. The headrest and curves in the back of the chair are built for someone his height. The armrests also adjust which is a bonus.

My previous chair (a different brand) only lasted a year after one foot broke off. The chair also squeaked when I sat on it. I had my doubts about getting another gaming chair, but I am very happy with this one. I sit well and the chair doesn't squeak.