The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Amazing packaging, quality and chair itself. Unboxing it was an experience in itself. The manual was easy to follow so it was easy to set up, and I find myself using every feature the chair offers. It was definitely a great investment.

Very easy to assemble, sturdy and comfortable. I had a DXracer chair before (forgot the model) and they do last pretty long. But the price is a little steep on this model and I am not sure if I would recommend this one