Honestly, I've had my dxracer since 2012. a while back the mechanisms for my chair was still broken and I'm still glad that the dx racer still provides these parts because I get to enjoy my chair with just specifically big and tall! I can only hope that my chair continues to stand the test of time and then take racer continues to have these accessories as they are top quality!

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

I had an excellent experience ordering from DXRACER. The chair itself exceeded my expectations—Biggest thing for me is the quality of the fabrics; they feel amazing. If you're still searching for a chair with great comfort and great building quality: look no further!