Honestly, I've had my dxracer since 2012. a while back the mechanisms for my chair was still broken and I'm still glad that the dx racer still provides these parts because I get to enjoy my chair with just specifically big and tall! I can only hope that my chair continues to stand the test of time and then take racer continues to have these accessories as they are top quality!

I had an issue with my chair, but the team sorted it out under warranty without any hassle. The service was incredibly helpful, friendly, and efficient. You can trust them to take care of you!

Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.