First off, shipping was extremely fast. I was to assemble it in less than 20 minutes because the instructions were clear, concise, and easy to follow. It feels sturdy and safe. Overall, it has amazing customer service and this chair is great value.

This chair is absolutely comfortable to sit on. It's soft, the armrests are height adjustable which I can't confirm myself as I haven't tried it, but I'd like to point it out anyway) and the material always goes back to its original position. The cushion provides very good support when sitting and helps you sit up straight, which is comfortable for your back. The neck pillow is also very comfortable. The seat cushion itself is made of leather and looks very elegant.

Love it! Well worth the price. I ordered on a Friday, had it the following Monday. Very high quality.