No problems, my chair came within two weeks no damage, easy instructions, recommend the chair.

Very comfortable chair overall, been using it for the past month now and can say being able to recline is an absolute game changer. One small thing i have to complain about with this chair specifically is that the armrests are a little dense and uncomfortable, but you can move them in multiple directions giving you the best chance of being the most comfortable. Overall i would give this chair a 9/10

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.