Customer Service is great. Very responsive and accommodating.

12/05/2016 and now 04/04/2016 the chair has been retired, never broke never had any issues, these GEN 1 dxracers were good but the cushions are flat and the fabrics are beyond stained... beer mostly, milk, food, sweat, boogies and people and friends on it. I believe that to be 7+ years out of a chair i think those years were worth the $300 spent. R.I.P. DXRACER.

I've bought two DXRacer chairs now, and both times the shipping was insanely fast—my first one showed up in a day, and the second only took two. These are by far the most comfortable gaming chairs I've had, and they keep getting better with more color and design options. Plus, I really like the lumbar support pillow that came with it.