I had an excellent experience ordering from DXRACER. The chair itself exceeded my expectations—Biggest thing for me is the quality of the fabrics; they feel amazing. If you're still searching for a chair with great comfort and great building quality: look no further!

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"

I love my new chair. So comfy! Delivery and purchase was perfect. No problems at all. Thank you