I upgraded my chair because I was experiencing back pain from a previous chair. Everything in the box is well packaged and doesn't fell like a cheaper knockoff brand at all. his chair has helped my back tremendously. Everything else is top notch and I highly recommend if you are sitting for long periods.

II absolutely love it and think it is super comfortable to sit in. It has adjustable lumbar support, whichI love for different gaming positions. Our son games a lot and the gaming chair has held up very nicely, and he claims it’s still super comfortable to sit in. Totally recommend.

Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.