Packaging is top notch, and well thought out. I was pleased to learn how easy adjustment levers are to access (rock, tilt, raise-lower, lumbar support).

Absolutely amazing! Comfortable, great quality and didn't take long to put together! Construction is still solid. it was large enough to fit me perfectly. I can sit for hours without hurting and when I need a break! I would recommend this to anyone who needs a quality comfortable chair for long-hour use!

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!