The arm is adjustable and the head pillow is like a memory foam. If you have back problems this is not for you because it does not have lower lumbar controls or a pad. Also, assembling is fairly easy.

The material seems very high quality. This chair has exceeded my expectations. It's the perfect combination of firm and soft. I can sit for hours without hurting and when I need a break. I would recommend this to anyone who needs a quality comfortable chair for long hour use!

We love their products and love their service even more. Always a 5 star from us. PS. We are not gamers. We use them as office chairs, and they are fantastic.