Clear instructions. The manual included a QR code that, when scanned, took me to a video of the chair's assembly process. From all that work (it isn’t a lot of work to assemble the chair, but just keep going with the story here) of assembling the chair. This chair can provide more comfort. Love it.

I've never been happier with an office chair than I am now! This chair is awesome! It has amazing lumbar support, super comfy padded arms.

Overall at the price I got the chair, I was very happy. Comfortable chair with many great functions. When I need to take a break, I may lean back on the seat's lumbar support pillow and head pillow and feel like I'm sitting in a sports vehicle.