Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

I bought this Final Fantasy gaming chair as a gift for my husband, and he absolutely loves it! The quality is excellent, and the entire purchasing experience was seamless. The communication was clear, delivery was fast, and the customer service team was incredibly helpful. I highly recommend both the company and this product!

This new chair is amazing. I can easily adjust the height of the armrests. The cushions are nice and firm. The reclining of the chair works well. The moment I sat I felt relief already.