+ The chair looks good. + The cushions, especially the lumbar cushion, are very comfortable if you position them correctly. + The armrests are height-adjustable. + The chair is reasonably comfortable.

I'm a big guy, and I feel pretty comfortable sitting in this chair.

As someone who spends a lot of time sitting and designing, I can't recommend this company enough to anyone looking for a new chair. My old cheap chair was wrecking my back, even when I tried to maintain good posture. I ended up sitting in awkward positions just to feel comfortable. I never realized how much a firmer chair could make a difference. A friend recommended this brand, and after using my chair for over a year now, I can't imagine going back.