I agree with the 5-star reviews. High-quality chair. The heavyweight alone and the large size of the box make a good impression. Quick and easy to assemble. Very smooth-running castors. Everything is adjustable.

When it comes to an epic gaming experience, every element matters, and that includes where you plant yourself for those long gaming/work sessions. I have back and neck problems, and the adjustable lumbar support and the neck pillow are amazing. The chair was easy to put together.

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.