Super fast shipping, easy to assemble. Only had it a few days but I can already tell my back is getting a lot of relief. Cute pink color!

Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

My kids have been using these chairs for awhile now and I have to say I am pleasantly surprised how nice they are. I really don't have anything bad to say about these chairs. For the price, they are definitely a great bargain.