The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

I had a smooth experience ordering my new chair from Dxracer. I chose the Guild Wars 2 edition, and it arrived in 4-5 days, with FedEx providing updates the entire time. The chair is really comfortable, and the XL size worked well for me. My roommate also tried it out and plans to order one for himself.

Easy to assemble. Looks great. Feels comfortable. Nice color. Seems very sturdy.