As soon as you open the box and you see the packaging, you'll know right there that you got something good. Really great chair. The seat is firm, supportive, and comfortable hours in. The pillow is a nice touch, as well as the lumbar support being movable within the seat.

The order arrived very, very well packaged and with clear instructions.

Dxracer's has the best chair I have bought. It's worth the money, it's comfy and you sit for hours without any discomfort. Plus, It comes with a 3-year warranty, which you can extend for another 2 years, giving you a full 5 years of coverage! Customer service is responsive and genuinely helpful. Don't look further get yourself a dxracer.