Packaging is top notch, and well thought out. I was pleased to learn how easy adjustment levers are to access (rock, tilt, raise-lower, lumbar support).

Honestly, I've had my dxracer since 2012. a while back the mechanisms for my chair was still broken and I'm still glad that the dx racer still provides these parts because I get to enjoy my chair with just specifically big and tall! I can only hope that my chair continues to stand the test of time and then take racer continues to have these accessories as they are top quality!

My previous chair (a different brand) only lasted a year after one foot broke off. The chair also squeaked when I sat on it. I had my doubts about getting another gaming chair, but I am very happy with this one. I sit well and the chair doesn't squeak.