The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Super fast shipping, easy to assemble. Only had it a few days but I can already tell my back is getting a lot of relief. Cute pink color!

This new chair is amazing. I can easily adjust the height of the armrests. The cushions are nice and firm. The reclining of the chair works well. The moment I sat I felt relief already.