The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

I ordered this chair last Month, it came earlier before the date stated on the website, so really happy and surprised at the extremely quick service. Put it together so quickly on my own. Extremely comfortable so hopefully my long days on the computer will be so much easier on my body.

Definitely would recommend it.