Two months ago I finally bought this chair and have to say: "I'm impressed." It's the BEST chair I've ever sat on. Even my back pain has improved or (almost) disappeared.

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"

I’m really happy with my DXRacer Tank purchase. The comfort is on another level, and I’m definitely seated comfortably now! The only thing I’d change is that the seat could go a little higher, but it’s not a dealbreaker. I’d definitely recommend this chair. The customer service was outstanding too—my initial back part wasn’t aligned properly, but they went above and beyond to make sure everything was right and that I got my money’s worth.