In terms of stitching and cutting, the quality is second to none; it looks great! I also really like the neck and back cushions; they're supportive. I love these armrests and how they work. Not only are they of superior quality, but they are also quite solid. When you tilt the backrest to the rear, it locks into place securely and provides sturdy support!

Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

I went with DXRacer chairs because of their reputation for great customer support and the comfort of the chair. When an issue came up that wasn’t covered by the warranty, they quickly responded and helped me out, which just reinforced why I chose them in the first place.