The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Thank You DXRacer for still selling parts for a Chair I bought over 10 years ago Great experience fast shipping so I can fix my chair.

It's been around a month since I've purchased this chair, and it's both extremely comfortable as well as ergonomic. My back used to have a lot of pain from sitting and playing a lot of games, my old chair had no support for my neck or my lower back. If you find yourself sitting for more than 2 hours at a time to play games I would recommend DX racer chairs in a heartbeat.