I love the DX brand for its quality and price. I purchased my original DX Formula chair back in 2013 and the chair is still in outstanding shape but the chair lift portion would gradually lower the chair on its own so it was bad after a decade of heavy use. I'm sure I could have purchased the part to keep that chair going another several years but opted to purchase the newest Drifter series model. I love the new Drifting series design compared to my original Formula chair. The build quality is still as solid as my original chair with some design changes that I think are well thought out to improve the chair design (e.g., adjustable arm rests). I'm loving my new Drift series chair for overall design, comfort and competitive pricing you can't beat for the quality you get. Sure I could have gotten a $150 chair that would likely fall apart in 2 years but I opted to stay in the DX family for the quality I expect where my chair lasts 10+ years!

These chairs are incredible, and the customer service is even better! Honestly, it's the best customer support experience I've ever had. Keep up the great work!

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.