The wheels don't make any noise and so far don't scratch the floor. The headrest and backrest can be adjusted to the height you want, which is very useful if you spend a lot of time sitting in the chair.

The backrest can be reclined at different levels as you lean back. A comfortable and ergonomic seating experience.

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!