Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.

This chair is everything I wanted—super comfortable, high quality, and really sturdy.

I've bought two DXRacer chairs now, and both times the shipping was insanely fast—my first one showed up in a day, and the second only took two. These are by far the most comfortable gaming chairs I've had, and they keep getting better with more color and design options. Plus, I really like the lumbar support pillow that came with it.