This chair is overall great. It looks sleek and clean in my space, has fantastic lumbar support (without needing a pillow), and I love how much it can safely recline without feeling like you're falling.

The order arrived very, very well packaged and with clear instructions.

As someone who spends a lot of time sitting and designing, I can't recommend this company enough to anyone looking for a new chair. My old cheap chair was wrecking my back, even when I tried to maintain good posture. I ended up sitting in awkward positions just to feel comfortable. I never realized how much a firmer chair could make a difference. A friend recommended this brand, and after using my chair for over a year now, I can't imagine going back.