I upgraded my chair because I was experiencing back pain from a previous chair. Everything in the box is well packaged and doesn't fell like a cheaper knockoff brand at all. his chair has helped my back tremendously. Everything else is top notch and I highly recommend if you are sitting for long periods.

Packaging is top notch, and well thought out. I was pleased to learn how easy adjustment levers are to access (rock, tilt, raise-lower, lumbar support).

Perfect packaging. The entire chair is filled with premium components. It's a bit firm but very comfortable. The only thing I miss is having wheels with brakes to use with racing simulator pedals, but no chairs come with them, and they have to be purchased separately from third-party sellers.