Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

The chair is great. It exceed the basic need that it was purchased for.

Impressed by the chair's quality. Above all I want to mention how nice the design is. I was doubting wether or not it would be worth it to get a design, as there's quite a premium on top of the base price, but a particular one stood out to me. Having purchased it, I do not regret a single cent. It's extremely well executed. I am really impressed by the effort that went into this. I am impressed by the quality of every part of the chair. It is a joy to use, it feels incredibly sturdy and comfortable, and with the amazing design. I think this chair is worth every cent that is asked. My only complaint is that the delivery service is impossible to deal with, as always.