Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly. As a 6'3", 260lb, man who spends close to 12 hours at his computer (between work and live streaming) I have to say this is pretty comfortable.

I'm a digital designer/artist and business owner. I spend hours on the computer daily. I have scoliosis and arthritus in my low back. I have spent thousands on chair/props/supports anything to just be comfortable sitting. I have a desk that adjust to a stand table. But nothing I mean nothing has changed the game as much as this chair. When they say everything actually adjustable they mean it!The cushions material is so supportive. I don't even need a back pillow(still ordered one though it was cute). This chair has quality. Real true quality, it was made with real humans in mind of all sizes and shapes. They cared when they designed this product. And damn they did an amazing job. If youre debating because its hard to spend a lot of money and a gamble. Trust me, ive been buying chairs for at least 15 years. THIS IS YOUR DECIDING FACTOR. get it. Worth every penny and then some. The assembly is a peice of cake.

Some people may think the armrests are too short, but for me, the highest height is more than enough for me to play games. The lumbar cushion strikes a balance between softness and firmness, and it remains fixed in position even when you change your posture.