The chair came incredibly quickly. The back fits my shoulder very well and the base is soft but firm.

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

When it comes to an epic gaming experience, every element matters, and that includes where you plant yourself for those long gaming/work sessions. I have back and neck problems, and the adjustable lumbar support and the neck pillow are amazing. The chair was easy to put together.