Perfect packaging. The entire chair is filled with premium components. It's a bit firm but very comfortable. The only thing I miss is having wheels with brakes to use with racing simulator pedals, but no chairs come with them, and they have to be purchased separately from third-party sellers.

Two months ago I finally bought this chair and have to say: "I'm impressed." It's the BEST chair I've ever sat on. Even my back pain has improved or (almost) disappeared.

The chair itself is decently comfortable, and I was initially satisfied. The chair itself is for my son who is 6'1" and he loves how the chair fits him. The headrest and curves in the back of the chair are built for someone his height. The armrests also adjust which is a bonus.