The chair was delivered right on time and it was exactly what we were hoping for! My husband was so excited about the chair's features and had no trouble assembling it.

The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Delivery was exceptionally fast. Ordered on Wednesday and it arrived on Friday. It is very comfortable to sit on. Well packaged with no breakage or external defects. Solid workmanship.