The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

Everything went very well, very good website, Clear and fast communication via e-mail, fast delivery but the most important the quality of the Chair is great! The Price/Quality ratio is even better. I would look no further A+++++

I have an older model (~8 years) and one of the wheelbase arms broke off. DXRacer was responsive to my email question and told me which base would work with my model. If you're looking for parts, the links can be found in the FAQ question: "If my chair's warranty has expired and I need to purchase corresponding parts, what should I do?"