Upon getting the chair, the assembly process was very simple. From my perspective, there is no cause for complaint. The initial days, weeks, and months were highly satisfactory. This chair surpasses all other (office) chairs in terms of comfort, based on my own experience.

It's sturdy and built very well, and the materials are nicer than I expected. Totally worth the price.

Here is my experience. The chair itself is very comfortable. A+ customer service is what gives me a lot of confidence that I made the right decision in choosing this chair. 100% recommended based on the chair's quality and customer support!Overall, the chair is very ergonomic, supportive in the right places, and highly customizable.