All the pieces and parts were packaged with care. Everything went together perfectly. The chair has great adjustable lumbar support and it's so comfortable. I use this chair approximately 8 to 10 hours a day with no issues. It's been about 2 weeks now since I ordered the chair. So far, its amazing. This is a great chair and in my opinion it's definitely worth the price.

Overall quality is good & it is packed well w/good instructions, arrived via FEDEX quickly. As a 6'3", 260lb, man who spends close to 12 hours at his computer (between work and live streaming) I have to say this is pretty comfortable.

As someone who spends a lot of time sitting and designing, I can't recommend this company enough to anyone looking for a new chair. My old cheap chair was wrecking my back, even when I tried to maintain good posture. I ended up sitting in awkward positions just to feel comfortable. I never realized how much a firmer chair could make a difference. A friend recommended this brand, and after using my chair for over a year now, I can't imagine going back.