The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

I have to say I am so glad I made that decision. It is by far the best quality. Great customer service. I highly recommend purchasing the chair!

12/05/2016 and now 04/04/2016 the chair has been retired, never broke never had any issues, these GEN 1 dxracers were good but the cushions are flat and the fabrics are beyond stained... beer mostly, milk, food, sweat, boogies and people and friends on it. I believe that to be 7+ years out of a chair i think those years were worth the $300 spent. R.I.P. DXRACER.