Perfect packaging. The entire chair is filled with premium components. It's a bit firm but very comfortable. The only thing I miss is having wheels with brakes to use with racing simulator pedals, but no chairs come with them, and they have to be purchased separately from third-party sellers.

Extremely sturdy. Bought it for my boyfriend and he loves it.

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.