As soon as you open the box and you see the packaging, you'll know right there that you got something good. Really great chair. The seat is firm, supportive, and comfortable hours in. The pillow is a nice touch, as well as the lumbar support being movable within the seat.

Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

Got the grey one for my formula chair that has served me for years and has a few stains and small tears. I love the chair so much I didn’t want to get a new one. I really appreciate that DXR makes this product so that I can continue to keep this chair for a few more years while still looking brand new. Cover felt nicely made, easy to put together and I like the color. It fits really good to the chair which I was concerned about since my chair is so old.