The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

The material is super premium feeling. The chair is awesome! It is very solid and you can clearly feel the quality. I have the same experience as when I bought $500 chair.

This was my first experience purchasing from Dxracer and it was a 5 star experience from start to finish. I purchased the Craft in Black White and it is amazing. My chair arrived faster than i expected and upon unboxing everything, i immediately knew this was nothing less than premium from the packaging, down to the hardware quality. Now the chair itself is high quality from top to bottom. All the materials used has a premium feel, even the neck pillow. The chair is a bit on the firm side but i'm sure it will break in with time. I’ve had other chairs that were soft out of the box and flat in no time. I was having back pains recently in my old chair and that was the reason for switching to Dxracer. If you're on the fence about getting this chair, just buy it.