Clear instructions. The manual included a QR code that, when scanned, took me to a video of the chair's assembly process. From all that work (it isn’t a lot of work to assemble the chair, but just keep going with the story here) of assembling the chair. This chair can provide more comfort. Love it.

Very happy and comfortable. Chair is very wide for me which is fine. The seat alone feels pretty great as it isn’t too soft or too hard. With the use of all these features, you can confidently lean back and lay down. I must admit, it feels perfect!

Wow, the quality of this is really impressive compared to many others I've seen! Definitely worth every penny!