The delivery was incredibly fast. Premium packaging, easy to read and follow instructions and an amazing quality product. The chair itself is outstanding—honestly, the best gaming chair I’ve ever had. I can't see myself going with any other brand now; I'm even thinking about collecting more of these chairs! Overall, I’d give it a 10/10 and highly recommend it!

Excellent quality, fast shipping, and premium customer service. Five-star ratings.

I like the chair, however, having a separate cushion for the lumbar support doesn't really work well. It fell over every time I got up. There should be lumbar support built into the back of the chair. I also had to add an ergonomic seat cushion because the seat was very hard. This solved the issue of the lumbar support falling down when I got up because I tucked it behind the seat cushion to hold it in place, but the lumbar support at that low height resting directly on the chair is way too low for a proper lumbar support. It would be well worth paying more for a chair with the lumbar support in the chair and a much softer seat cushion. I like the way the rest of the chair functions, such as the arm rests and way the sides of the chair wrap around.