I had an issue with my chair, but the team sorted it out under warranty without any hassle. The service was incredibly helpful, friendly, and efficient. You can trust them to take care of you!

This chair is absolutely comfortable to sit on. It's soft, the armrests are height adjustable which I can't confirm myself as I haven't tried it, but I'd like to point it out anyway) and the material always goes back to its original position. The cushion provides very good support when sitting and helps you sit up straight, which is comfortable for your back. The neck pillow is also very comfortable. The seat cushion itself is made of leather and looks very elegant.

My previous chair (a different brand) only lasted a year after one foot broke off. The chair also squeaked when I sat on it. I had my doubts about getting another gaming chair, but I am very happy with this one. I sit well and the chair doesn't squeak.