Second time ordering DxRacer, shipping time was quick it came within 2 days. Due to all orders coming from FedEx you do have to be home to sign for the package (you can't sign for it like other orders). Assembly was easy and very informative with a big diagram showing you the steps on how to assemble the product. Even though one of the plastic pieces was cracked it is not noticeable. I did not reach out to customer support but from the past they are very informative, and friendly. Online picture does look like what was delivered, and super comfortable on top of it.

As someone who spends a lot of time sitting, I've noticed that not many chairs are actually comfortable for extended use. But with the DXRacer, everything changed. Not only does it offer better comfort, but it also helps with my posture, which makes me feel a lot better overall. Plus, it’s had a positive impact on my gaming experience because we all know that a better gaming = more skill

Great chair. I’m 6’1 300 pounds so I’m a pretty large guy. This chair has held up easily with no issues. This one has been a great investment so far.