The fact that Dxracer is still supporting parts for a 5-year-old, out of warranty chair is great! The hydraulic cylinder that I ordered came in within a few days, replacing the old one took me about 30 min with a hammer. Now my chair won't sink down randomly anymore, the leatherette holds up pretty well after 5 years, no cracking to my surpise. Will buy another chair from Dxracer again when it's time!

I've been using this chair for over 1 month now. It's the most comfortable chair I've ever worked long periods of time at a desk at. . Looks nice, it feels pretty sturdy, would buy again. Company very nice.

Easy to put together and use. I am now free from the discomfort of back and neck pain.